PRIVACY POLICY
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us:
- Account Information: Name, email address, and profile details when you create an account
- Order Information: Shipping address, billing details, and order history
- Design Data: Images and designs you upload to our platform
- Communications: Messages you send us through our contact form
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Create and manage your account
- Communicate with you about orders, products, and services
- Improve our products and services
- Detect and prevent fraud
3. Information Sharing
We may share your information with:
- Service Providers: Payment processors (Stripe), shipping carriers, and printing partners who help fulfill your orders
- Authentication: Clerk for secure account management
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information. All payment processing is handled securely through Stripe, and we never store your full credit card information on our servers.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Order records may be retained for legal and accounting purposes.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us.